Regional Dispatch Center

In the dispatch center itself you will find personnel on duty 24 hours a day 7 days a week trained and ready to answer incoming 911 calls or assisting units on-scene¹ using a radio. This area is staffed with an on-duty Battalion Chief who works a 24-hour shift mirroring the field, a shift supervisor, a lead dispatcher and a team of dispatchers who are cross-trained in all positions and rotate throughout the shift answering incoming calls for service, dispatching calls or handling the radio traffic of working incidents. On busier shifts the staffing level is increased. We have the ability to call in additional personnel if activity levels warrant. All of our personnel are Emergency Medical Dispatch certified and provide self-help instructions as necessary.

source: https://www.phoenix.gov/administration/departments/fire/about-us/units-divisions/regional-dispatch-center.html

1. on scene: 到現場的、抵達現場的、在場的 ↩︎